POLICIES
Please note that all of these policies are part of our terms and conditions, which you must agree to before booking an appointment.
CANCELLATIONS AND RESCHEDULING
Cancellations or rescheduling within 6 hours of your appointment will incur a $150 fee. If you reschedule while our photographer is on-site, a fee equivalent to 50% of your total order will apply.
Your understanding is greatly appreciated as last-minute shoot reschedules can be challenging due to scheduling constraints. These policies are designed to facilitate a smooth process for all parties involved. Please notify us of any changes promptly so we can offer you the best assistance tailored to your needs. Thank you for your cooperation and understanding!
In the event that we are unable to photograph your property due to rain, we will reschedule your session at no extra charge. Please notify us at least 6 hours before your scheduled shoot in such circumstances.
TRAVEL FEE
Travel charge will be added if property is located 20 miles from our office. To ensure coverage for travel destinations beyond our service area, please confirm your appointment 48 hours before your scheduled shoot. Failure to do so may incur additional fees.
ACCESS TO PROPERTY
By scheduling an appointment, you confirm that you have the authority to grant us access to the property and have duly notified any tenants involved.
PROPERTY PHOTO-READY
Please ensure the property is photo-ready upon our photographer's arrival. We do not move any furniture or personal items left within the home.
COPYRIGHT
The Photographer shall retain sole and exclusive ownership of all Photographs, including copyrights and other intellectual property rights, indefinitely. Any rights not explicitly granted herein are reserved by the Photographer. Modifications to Photographs or their inclusion in layouts, concepts, reproductions, or publications do not constitute a Joint Work. The Photographer retains sole authority to enforce its copyrights and other intellectual property rights, including registration, renewal, reversion rights, and the right to register and pursue legal action against infringers.
LICENSING
Upon receipt of the Final Payment, Jola Jablonska Photography grants the Client a non-exclusive, fully paid-up, and royalty-free Limited License to use the Photographs/Videos. It is acknowledged that all Photographs/Videos produced by Jola Jablonska Photography are owned by Jola Jablonska Photography and are protected under the United States Copyright Act.
Upon full payment of all fees, Jola Jablonska Photography will grant the Client a limited, non-exclusive, non-transferable license. The Client must inform any third parties, such as contractors, interior designers, or homeowners, that the Photographs/Videos can only be used by those parties under licenses purchased from or granted directly by Jola Jablonska Photography. If the next owner wishes to use the photos for Airbnb or rental purposes, the Client must contact Jola Jablonska Photography. Any additional use of the Photographs/Videos not covered in this Agreement requires permission from Jola Jablonska Photography and may incur an additional fee.
If third parties, such as stagers, wish to license our property photos, they should contact us directly for pricing information.
PHOTOS SELECTION
Please ensure the decision maker from your team is present at the shoot. If they are not, we will select all angles and cannot accommodate additional angle requests afterward. We offer one free re-edit of the listing; any further edits will incur a fee. Please allow up to 24 hours for delivery of re-edited or additionally requested photos.
CUSTOMER FEEDBACK
All our shoots include a one complimentary round of feedback and revisions. Additional changes beyond this will incur a fee.
FLOOR PLANS
The primary purpose of our floor plan service is to provide potential buyers with an overview of layouts and general dimensions. Our scans are approximately 95% accurate, but the measurements may not precisely match those recorded by an accredited architect or found in public records.
LOSS OF DATA
In the unlikely event that files are lost before delivery, we will refund the amount paid for the lost content.
REFUNDS
Due to the nature of digital photography, and because photographs cannot be returned once sent, Jola Jablonska Photography maintains a strict NO-REFUND POLICY. Once a transaction is completed (i.e., the shoot has taken place and photos have been delivered), it is considered non-refundable.
Refunds will not be issued based on dissatisfaction with the photos.
PAYMENT
Payment is due no later than one week after photo delivery.
FAQ
Why There are Different License Rates for Different Usages?
Pricing in photography is directly influenced by licensing agreements, with rates tailored to the specific usage rights and duration required by clients in different industries. Photography licensing, a nuanced yet often overlooked aspect of the industry, is crucial in determining rates and usage rights. Whether for real estate or interior design, the lifespan and intended use of images vary significantly, affecting the licensing terms and associated costs.
Real Estate License:
In real estate, the usage of photos that is typically brief, lasting about 30 to 60 days, which aligns with the property’s selling period. Consequently, licensing agreements for real estate photography are designed for this short duration, resulting in comparatively lower rates.
Design and Developer License:
Industries such as interior design and property development require images with a longer shelf life. These visuals are crucial marketing tools, often featured on websites or promotional materials for years. As a result, licensing agreements in these sectors are more comprehensive, reflecting the extended usage duration and broader reach.
Usage Determines Rates:
The fundamental principle of photography licensing lies in the terms and conditions of usage. Similar to other forms of intellectual property, the value depends on how and where the content will be utilized. For example, real estate photos serve a one-time transactional purpose, while images for interior design or commercial spaces are used for ongoing business generation, justifying higher rates.
Photography licensing varies across industries, customized to meet specific needs and usage requirements. By considering factors like usage dynamics, duration, and value, photographers and clients can negotiate agreements effectively, ensuring equitable compensation for creative work and maximizing the potential of visual assets.